Section 1.3 Portal
The portal supplies quick access to your workspace(s) and resources having key information.
A workspace is a secure private online space. Workspaces function on an invite only basis so you will only ever see a workspace if you have been asked to join it. A workspace might be created for a project, a team, or a client engagement. Every workspace is different and can be tailored to suit a variety of needs. Each user performs their work within a workspace.
Section 1.3.1.1 Workspace Customization
Clients can customize the appearance of the workspace with their own logo. Only a System Administrator can configure a custom workspace logo. Please contact your Account Manager with Radix Data for instructions on how to submit a logo for the workspace.
Section 1.3.2 Resources
Users have access to the WIB™ Mobile link to Radix Data webpage that provides QR codes to download the app from Google Play and/or the App Store and access to the knowledge base for the Mobile application on the page.User can access Product Manuals for the WIB™ Apparatus to download or print and access to the knowledge base for the WIB™ Apparatus.
A knowledge base is a published collection of documentation that typically includes answers to frequently asked questions, how-to guides, and troubleshooting instructions. Its purpose is to make it easy for people to find solutions to their problems without having to ask for help. Each knowledge base provides quick access to technical support.
A knowledge base can encompass many forms of content, including:
· Frequently asked questions
· Step-by-step process guides
· Introductory articles
· Video demonstrations
· Glossaries and definition lists
Update your username or add a phone number to your account.
Section 1.3.3.1 Email
Update your email to a new email address.
Section 1.3.3.2 Password
You can change your password.Section 1.3.3.3 Two-factor Authentication
Add two-factor authentication to your account.
Section 1.3.3.4 Personal Data
You can download or remove your personal information. To know what information has been collected, select the download button. By removing your data, you are also removing your account from WIB Review. You will need to request a new account from your Project Administrator to be added back to WIB Review.
Section 1.3.3.5 Return to Portal
Directs you to the portal to select a workspace or access resource material.
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